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Author: Subject: How long for a response from Support?
bpdavis
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Registered: 8/19/2003
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posted on 9/18/2003 at 02:10 PM Reply With Quote
How long for a response from Support?


How long does it take to get a response from support? I would like at least some acknowldgement that my request was received. I'm getting pressure from management to resolve our problems and if I can't timely response/resolution from SoftComplex support, I'll need to consider other options. I really don't want to do that because I like this product so far.

Thanks,
Bryan
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nik


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posted on 9/19/2003 at 07:22 AM Reply With Quote

We've received your request and answered you via email.
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bpdavis
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posted on 9/22/2003 at 02:25 PM Reply With Quote

Can you please re-reply or post a reply in this thread? I didn't receive it or possibly deleted it without knowing it.

Thanks
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nik


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posted on 9/22/2003 at 02:37 PM Reply With Quote

We've sent you a reply via email again.
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