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ANYONE READING SUPPORT REQUESTS??
plakidin - 4/15/2003 at 12:02 PM

I have submitted a support request two weeks ago, repeated it last week. Still no reply. Getting desperate! Are you guys only charging money for your products, not answering any questions?


tigra - 4/15/2003 at 02:37 PM

We respond to each and every e-mail.

Please make sure:
- your mail box has enough quota
- you are not using any mail filter that drops messages.


plakidin - 4/15/2003 at 06:31 PM

Thanks for replying. I am sure that everything is OK with my mailbox.

Anyway, here is my support request here. I am also resending the message to support[at]softcomplex[dot]com. Thank you.

Documentation says that we can use any string, properly escaped, as tree menu
item Caption or Link. Though, when I use the following as a Link, it gives a
JavaScript error when menu is already rendered on the screen and I roll the
mouse cursor over the item:
"javascript:doSomething('string')"
I tried putting it as:
'javascript:doSomething("string")'
and tried this:
"javascript:doSomething("string")"

Nothing worked. How can I get this working? I also found out that same problem
is applicable to Caption, but I got a workaround, having string enclosed with
double quotes and converting single quote to it's HTML entity.

Here is the TREE_ITEMS that I use (it's embedded into HTML, after <script> tag
of course):

var TREE_ITEMS =
[
['<font style="font-size: 10pt; font-family: Arial; color: navy;"><b>Home</b></font>', null, null,
['<font color="navy"><b>item 1</b></font>', "javascript:linkGoFrame('test.xxx');", null,
['<font color="navy">item 2</font>', "javascript:linkGoFrame('lll.html');", null,
['<font color="navy">item 3</font>',"javascript:linkGoFrame('zzz.html');*/", null]
]
]
]
];


plakidin - 4/15/2003 at 06:32 PM

Here it is again, now without smilies:

Documentation says that we can use any string, properly escaped, as tree menu
item Caption or Link. Though, when I use the following as a Link, it gives a
JavaScript error when menu is already rendered on the screen and I roll the
mouse cursor over the item:
"javascript:doSomething('string')"
I tried putting it as:
'javascript:doSomething("string")'
and tried this:
"javascript:doSomething("string")"

Nothing worked. How can I get this working? I also found out that same problem
is applicable to Caption, but I got a workaround, having string enclosed with
double quotes and converting single quote to it's HTML entity.

Here is the TREE_ITEMS that I use (it's embedded into HTML, after <script> tag
of course):

var TREE_ITEMS =
[
['<font style="font-size: 10pt; font-family: Arial; color: navy;"><b>Home</b></font>', null, null,
['<font color="navy"><b>item 1</b></font>', "javascript:linkGoFrame('test.xxx');", null,
['<font color="navy">item 2</font>', "javascript:linkGoFrame('lll.html');", null,
['<font color="navy">item 3</font>',"javascript:linkGoFrame('zzz.html');*/", null]
]
]
]
];


nik - 4/17/2003 at 07:37 AM

We've sent you recommendations via email.


Softcomplex: http://www.softcomplex.com/
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