Board Logo

How long for a response from Support?
bpdavis - 9/18/2003 at 02:10 PM

How long does it take to get a response from support? I would like at least some acknowldgement that my request was received. I'm getting pressure from management to resolve our problems and if I can't timely response/resolution from SoftComplex support, I'll need to consider other options. I really don't want to do that because I like this product so far.


nik - 9/19/2003 at 07:22 AM

We've received your request and answered you via email.

bpdavis - 9/22/2003 at 02:25 PM

Can you please re-reply or post a reply in this thread? I didn't receive it or possibly deleted it without knowing it.


nik - 9/22/2003 at 02:37 PM

We've sent you a reply via email again.

Back to forum: