You've got good attitude to your clients. I like that. The truth sometimes hurts, but...
Please tell me you are kidding.
Horrible response times, and when you do post something, however true, that may be construed as a poor view of Softcomplex, they delete the post.
For commerical software, such as this, I expect prompt and through attention when reporting issues, not prideful moderators that delete posts/threads when someone voices a less than perfect review.
If you have difficulties setting up commercial script of SoftComplex, please, take advantage of free setup support that offered with each license.
Contact us at http://www.softcomplex.com/support/ providing as much details as
possible. Normally messages answered during few hours, a day as maximum.
This forum is for public communication betweed product users, we just answer questions that nobody else can. No responce time guaranteed.
Possible reasons for deleting the message:
- any kind of advertisement direct or indirect, links to the sites etc.
- inappropriate wording, abuse
- too specific question that is not of the possible interest for other readers